Head office
Al Qusais, Dubai
United Arab Emirates
Talk to us
Request a demo or contact sales
Our team will follow up to schedule a personalised walkthrough of the kiosk, the phone flow, the wall display, the console and the survey.
- A 30-minute walkthrough, not a slide deck
- Set up with your services and token prefixes
- We reply within one business day
The company
Direct Axis Technology LLC
AxisQMS is built and supported in Dubai by Direct Axis Technology — twelve years of custom cloud software for businesses across the region.
Call or message
+971 4 834 6778
WhatsApp +971 56 408 9263
[email protected]
We reply within one business day.
12+Years of experience
3000+Satisfied clients
25+Projects worldwide
8Products shipped
FAQ
Frequently asked questions
Typically two to six weeks, depending on how many integrations are involved. A single-site kiosk and wall display can be live in days; connecting an EHR or core banking system is what adds time.
No. A QR code on the wall issues tokens to visitors’ own phones, and the wall display runs on any screen with a browser. Physical kiosks are an option where you want one, not a requirement — and they run on standard Android touchscreens.
Yes. POS, EHR, CRM and SSO are supported, and there is an open REST API for anything else. If your counters already run on a system, the token can carry the record to it.
Yes. Visitors can join the queue and be called over WhatsApp, SMS or email, with no app to install. The same channels carry the reminder and the feedback request.
Every deployment ships white-labelled. Visitors see your logo and colours on the kiosk, the token, the wall display, the survey and the sign-in page.
Yes. Kiosk, mobile, display and survey screens all run bilingually, with English and Arabic shown together or switched by the visitor.
A survey fires as the token closes — on the visitor’s phone, the kiosk, or a tablet at the desk. Scores attach to the service, counter and agent, and a score under your threshold raises an escalation automatically.